For the second night in a row I have been waiting on hold with yahoo customer support for over an hour. Although the “musak” version of “While You See a Chance” by Steve Winwood is rather uplifting, I would prefer to have my problem addressed.
I did finally get someone on the phone (1hr 12min wait) only to be placed on hold once more after explaining the issue I decided to send a bitchy email instead of waiting another millennium. Here is what I wrote, more to come…
First of all let me say that yahoo provides possibly the worst customer support I have ever experienced.
I have been unable to properly map subdomains, and have been unable to get any help, even after waiting on hold for longer than one hour.
The problem is a create a subdomain with your little wizard, and it does not map to the URL (Yes I have waited 24 hours)
If there is an actual person reading this email, by the time you read this I will have likely already switched to goDaddy or similar hosting services.
PS. this message is being posted to my blog.
Was the part about goDaddy too mean? That is pretty low I know. I just want them to hurt as much as it hurts me to listen to Kenny G for an hour after a full day of work and a night class.